Analysis Types
Eight specialized analysis types designed for different insights. Each produces a structured report with actionable recommendations.
Executive Summary
A comprehensive overview of your survey results — the best first analysis to run.
What You Get
- Executive summary & bottom line — The TL;DR of your results
- Detected context — AI identifies the industry, purpose, and target audience
- Key findings — Top insights ranked by importance
- Question breakdown — Per-question analysis with chart data
- Correlations — Patterns between different questions
- Risk factors & opportunities — What to watch out for and what to capitalize on
- Recommendations — Prioritized actions with effort/timeframe/owner suggestions
- Overall score — 1–100 health score based on all responses
- Next survey tips — Suggestions for improving your next survey
Best for: First-time analysis, stakeholder presentations, executive briefings.
Sentiment Analysis
Deep emotional analysis of respondent attitudes and feelings.
What You Get
- Overall sentiment & score (0–100)
- Emotional profile — Dominant emotions detected in responses
- Sentiment breakdown — Percentage positive, neutral, and negative
- Per-question sentiment — How sentiment varies across questions
- Emotion wheel — Specific emotions (joy, frustration, trust, etc.) with intensity levels (1–10)
- Satisfaction & dissatisfaction drivers — What makes people happy or unhappy
- Emotional journey — How sentiment evolves through the survey
- Positive highlights & concerns — Direct quotes illustrating each
Best for: Understanding customer satisfaction, identifying pain points, measuring brand perception.
Theme Extraction
Identifies recurring topics, patterns, and emerging trends in open-text responses.
What You Get
- Themes — Each with frequency, sentiment, percentage of responses, actionability score, and business impact
- Theme connections — How themes relate to each other
- Emerging patterns — New or growing topics
- Gap analysis — What respondents expected but didn't get
- Contradictions — Conflicting viewpoints in the data
- Word frequency — Most common terms and phrases
- Theme heatmap — Visual representation of theme prevalence
Best for: Open-ended feedback analysis, feature request categorization, support ticket themes.
NPS Deep-Dive
Specialized analysis for Net Promoter Score data. Requires at least one NPS-type question.
What You Get
- NPS score (−100 to +100) and category (Needs Improvement / Good / Great / World-Class)
- Score distribution — Count for each score 0–10
- Promoter drivers — What makes your 9–10 scorers love you
- Detractor drivers — What's causing low scores
- Passive risks & opportunities — How to convert 7–8 scorers to promoters
- Industry comparison — How your NPS compares to benchmarks
- Improvement plan — Step-by-step actions to improve NPS
- Conversion analysis — Estimated NPS improvement if specific issues are fixed
Best for: Loyalty measurement, competitive benchmarking, retention strategy.
Demographic Segmentation
Identifies respondent segments and how their responses differ.
What You Get
- Segments — Distinct respondent groups with characteristics and pain points
- Persona profiles — Detailed archetypes with communication style suggestions
- Response patterns — How different segments answer differently
- Cross-tabulations — Relationships between demographic data and responses
- Engagement levels — High, moderate, and low engagement groups
- Outlier responses — Unusual respondents worth investigating
Best for: Market segmentation, persona development, targeted marketing strategy.
Trend Analysis
Analyzes temporal patterns and how responses change over the collection period.
What You Get
- Response velocity — How quickly responses came in
- Answer evolution — How answers changed between early, mid, and late respondents
- Trending topics — Topics that gained or lost prominence over time, with chart data
- Sentiment trend — How overall sentiment changed during the collection period
- Predictive insights — Where trends are heading if patterns continue
- Early warnings — Negative trends that need attention
- Positive signals — Encouraging trends to amplify
Best for: Long-running surveys, recurring feedback programs, tracking improvement initiatives.
Action Plan
Converts survey findings into a concrete execution roadmap.
What You Get
- Immediate actions — This week, with specific KPIs
- Short-term plan — 1–3 months, with milestones and dependencies
- Long-term initiatives — 3–12 months, strategic
- Quick wins — Low-effort, high-impact actions
- Risk mitigation — Plans for identified risks
- Resource allocation — Estimated effort and team requirements
- Success metrics — Current values and target values for key metrics
- Follow-up survey — Recommended timing and question changes for your next survey
- Executive briefing — One-pager summary for leadership
Best for: Turning insights into action, project planning, stakeholder proposals.
Custom Analysis
Ask the AI any specific question about your survey data.
How to Use
- Select Custom as the analysis type.
- Enter your question, e.g., "What do respondents under 30 care about most?" or "Compare the sentiment of promoters vs detractors."
- The AI analyzes all responses in the context of your specific question.
What You Get
- Query response — Direct answer to your question
- Analysis — Supporting evidence from the data
- Data points — Specific numbers backing up the findings
- Chart data — Visual data when applicable
- Related questions — Follow-up questions worth exploring
Best for: Specific research questions, ad-hoc exploration, hypotheses testing.
Recommended Analysis Workflow
- Start with an Executive Summary to get the big picture
- Run Sentiment Analysis to understand emotional responses
- Use Theme Extraction to categorize open-text feedback
- If using NPS, run the NPS Deep-Dive for driver analysis
- Generate an Action Plan to turn insights into next steps
- Use Custom Analysis for any specific questions that remain