Creating Surveys
Build professional surveys with our intuitive builder. Add questions, configure logic, and publish in minutes.
Creating a New Survey
- Navigate to Dashboard → Surveys.
- Click New Survey.
- Enter a title (required) and optional description.
- Optionally set an Analysis Goal — this informs our AI what you're trying to learn, producing more relevant analysis results.
Tip: A good analysis goal might be: "Understand why customer satisfaction dropped in Q4" or "Identify which features drive user retention." This context helps the AI focus when you run analysis later.
Adding Questions
After creating a survey, you'll be taken to the survey builder. Click Add Question to start building your form.
For each question, configure:
- Type — Choose from 12+ question types
- Question text — The question displayed to respondents
- Description — Optional helper text shown below the question
- Required — Toggle whether an answer is mandatory
- Options — For multiple choice, checkbox, dropdown, and scale questions
Reordering Questions
Drag and drop questions to reorder them. Question numbers update automatically when Show question numbers is enabled in settings.
Bulk Question Management
The survey builder supports bulk operations — you can save all questions at once with a single save action. Questions are upserted: existing questions are updated, and new ones are created.
Survey Limits
The number of surveys you can create depends on your plan:
- Free — Up to 3 surveys
- Pro — Unlimited surveys
- Business — Unlimited surveys
If you hit your survey limit, you'll see an upgrade prompt. You can always delete existing surveys to free up capacity, or upgrade your plan.
Survey Statuses
Every survey has one of four statuses:
| Status | Description | Accepting Responses? |
|---|---|---|
draft | Initial state. Edit your survey freely. | No |
active | Published and accepting responses. | Yes |
paused | Temporarily stopped. | No |
closed | Permanently closed. | No |
Publishing a Survey
When you change a survey's status to active, it becomes accessible via its share link. If you have webhooks configured, a survey.published event is fired.
Similarly, closing a survey fires a survey.closed event with the final response count.
Deleting a Survey
To delete a survey, go to Dashboard → Surveys and use the delete action. This permanently removes the survey, all its questions, responses, and analyses. This action cannot be undone.